Support

Got issues? We’re here to help

Tip! Connect your Airobot to the Internet. Airobot regularly provides software updates. The updates add new functionality and fix bugs.

Manuals

Explore our in-depth manuals for clear, step-by-step guidance on maximizing every feature of your device.

Air filters

Keep your system operating at peak performance with our precision-engineered airfilters designed for optimal efficiency.

We recommend replacing the filters in Airobot ventilation units twice a year. Refer to the installation and service manual for filter replacement instructions.

Order filters

Firmware Updates

Stay ahead of the curve—our firmware updates deliver enhanced performance and the latest features to keep your device cutting-edge.

Airobot regularly provides firmware updates. The updates take place automatically with no user input. The unit must be connected to the Internet.

View software release notes

Contact us

Report a problem or ask about using Airobot products

  • Use this form to report a problem or ask a question about Airobot products.
  • A support ticket will be created, and you’ll receive an email confirmation with your ticket number.
  • For faster support, please include the Device ID / Serial number from the product label or app.
Providing the serial number helps us assist you faster